1 reviews | Active since Jun 2017

27 Feb 2018, 18:02

Vodacom is trash

So I've been getting pathetic service from Vodacom from day 1, almost 2 years into my contract and they have done everything but redeem themselves in my eyes. My data disappears almost every month and I have to constantly struggle with them. For almost a month now my query is with the network team who are unable to account for my dissapearing data. No one can give me answers, all I get are people asking me the same questions over and over again. Can't wait for my contract to end and be rid of these parasites who rip us off our hard earned money.

0
Replies (2)
Vodacom
Vodacom's reply28 Feb 2018, 06:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update06 Mar 2018, 15:58
Reviewer Update
Still not response to this day!! DISGUSTING AND PATHETIC!!!!!!!