WZ
Wandile Z

1 reviews | Active since Sept 2015

14 Dec 2020, 11:07

Vodacom is Trash 2

Vodacom is trash I wrote a review last week regarding their shake off programme being a ****! As I had all puzzles aligned except 1 puzzle for more than 1000 mega shakes all puzzles kept saying you’ve already have that puzzle!! They promised to call and get back to me , and they did not proving my point lack of service! Lack of customer care, number 2 data connection I’ve been working from home since March due to covid Vodacom data most times midday don’t work ! Can’t access internet, WhatsApp, Teams meetings and Zoom! And when it’s back up hours later no one gives a **** to apologise or manage client expectations or even compensate! It’s ludacris!

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Replies (1)
Vodacom
Vodacom's reply14 Dec 2020, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team