JN
Jennifer N

1 reviews | Active since Dec 2012

18 Nov 2020, 09:04

VODACOM IS TOTALLT INCOMPETANT

Vodacom stole all my airtime. After 55 calls nobody can help. apparently there is no recording of my UPGRADE. Wake up Vodacom, employ people that are efficient. Customer since inception and they cannot find me on the system

0
Replies (2)
Vodacom
Vodacom's reply18 Nov 2020, 11:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
JN
Jennifer N's update19 Nov 2020, 11:54
Reviewer Update
Unfortunately the problem has not been solved. Where is the recording of the upgrade?
Where is my missing 354 minutes.?

You cannot close a file to you satisfaction.

VODACOM IS NOTORIOUS FOR THIS