Vodacom is too large and it no longer valued its clients. Ask me, I have been a loyal customer for over 30 years and no THE LOYALTY IS NON RECIPRICAL

This is a continuation of my complaint that was first published on the 18th Feb, to be followed 26Feb and now today 3 March Vodacom continues making promises which they have no intention of honouring. 2 March I first received a call from Tembi, call number three from her. I told her the situation still had not been rectified. She promised to look into and call back. I am still waiting for Tembi to call me back. 2 March 2026 16:29 I called and spoke with Obekeng, he could not assist so I requested to speak with a senior. I was on hold and eventually spoke with Aushen. Aushen promised to expedite it but due to the time he would not be able to get back to me on this day but he promised that Obekeng would. I still asked if he was sure that Obekeng would get back to me. He responded by saying that Obekeng was standing next to him and was aware that he needed to update me. You need not guess, you hit the nail on the head.......I am still waiting for Obekeng to contact me.....by this time I should have known. 17:15 I received a call from Verquelene from social media. I explained that no one has bothered to respond to me. Verquelene in turn made **** promises. She promised that she would investigate and get to the bottom of this and would call me back.... 3 March 2026 Yes you guessed it...still no WI-FI and still no update. Wait I am lying: 7:55 I received a messenger message Your Vodacom order K*** is with the courier partner NOW. They will contact you shortly for delivery. To track your Vodacom order dial *135*188# Vodacom 10:25 Your Vodacom order K*** is with the courier partner NOW. They will contact you shortly for delivery. To track your Vodacom order dial *135*188# Vodacom 11:40 Good News! Your Vodacom order K*** is packed and ready to be handed over to our courier partner now, ......wait was this not the same order that was supposedly handed over @ 10:25 already......no Vodacom, surely not another PORKY 👺 16:22 Good News! Your Vodacom order K***is packed and ready to be handed over to our courier partner now, ......wait was this not the same order that was supposedly handed over @ 7:55 already Vodacom 👺👺👺👺👺👺 So even if the parcel does get delivered to me tomorrow and that is a BIG IF as Vodacom has done nothing but tell 👺👺👺🤥🤥🤥 Verquelene was supposed to follow up to ensure that I get the correct simcard as the number they are upgrading is a number I have had for around 15plus years and is a large sim. Would they deliver the correct sim to fit the WI-FI system they are sending.

VERQULENE do not bother calling me back as you are clearly a part of the problem. I now DEMAND a senior person a manager of a manager to call me and explain why this has happened and how they intend redeeming themselves....if that is ever possible

STAY TUNED FOR THE NEST RIVETING EPISODE OF VODACOM **** **** YUR PANTS IS ON FIRE 👺👺👺👺👺👺👺👺👺 🤦♂️🤦♂️🤦♂️ If anyone else has gone through something similar with Vodacom and have been able to get Vodacom's attention then please feel free to respond to my complaint and assist me. Thank You