Vodacom ... is this how you treat new business ?

First of all their Call Center sucks , I have spoken to 5 agents in a 1 hour 13 minute call , none of them could give me a straight answer. Then eventually I got through to Londeka Makoanyana - who was at first very helpful , she told me I had outstanding documents . I had forward the documents to the email address that she provided to date I still have no response from her - PLEASE CAN YOU JUST TELL ME *** IS HAPPENING ?

Sent: 28 March 2019 11:26 AM To: 'Makoanyana, Londeka, Vodacom South Africa (External)' ********** Subject: RE: New Contract Application

01 April 2019 07:48 AM To: 'Makoanyana, Londeka, Vodacom South Africa (External)' ********** Subject: FW: New Contract Application

Sent: 01 April 2019 04:24 PM To: 'Makoanyana, Londeka, Vodacom South Africa (External)' ********** Subject: PLEASE ASSIST ??????

Sent: 04 April 2019 04:23 PM To: 'Makoanyana, Londeka, Vodacom South Africa (External)' ********** Subject: FW: PLEASE ASSIST ??????