1 reviews | Active since Jun 2023
Vodacom: Is this *****?
This is just a copy of an e mail sent to Vodacom's *** Believe it or not I have not had a single approach from them since sending this except an automated mail received reply: I note that no one has had the decency nor courtesy to call
YOU ARE TO CANCEL THE ENTIRE UPGRADE DEAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (4 contracts) I want a senior manager to call me with the recorded conversation. This entire transaction from Vodacoms side is *****ulent The quote was for R1899 pm including VAT( get the recording please!!) This was repeated numerous times by your agent This UPGRADE went together with 3 other UPGRADES which were also *****ulently transacted. I expect a call from a senior manager You continue with this ***** therefore acknowledging that you are happy with the conduct of “FIONA” in sendind smss and trying to deliver the product but not resolving the issue in any way, in fact electronically acknowledging receipts of my letters but doing precisely nothing about the problem not even communicating
I want it in writing that all these *****ELENT UPGRADES have been cancelled & that any charges raised will be credited and no charges will be made on my account
PLEASE NOTE I RESERVE THE RIGHT TO REPORT THIS *****ELENT ACTION BY VODACOM TO THE SAPS
I will be putting my unhappiness today on HELLO PETER
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Today is the 19th June and i have already been e mailing you for over a week----------how poor can your customer service get? In my e mail I state clearly that if I am called from any Vodacom number it goes straight to SPAM after all that's what you say one must be aware of.
I have had no e mail contact from VODACOM at all.
Today is the 19th June and i have already been e mailing you for over a week----------how poor can your customer service get? In my e mail I state clearly that if I am called from any Vodacom number it goes straight to SPAM after all that's what you say one must be aware of.
I have had no e mail contact from VODACOM at all.
Have sent 6 emails and reported them on Hello Peter twice which I have told them.
VODACOM has literally taken *****ulent action and yet they still don't care enough and are such a huge monopoly that they just ignore their customers despite any clarion call about how much their clients matter.
As a point of information have been a VODACOM customer for 25 years, with a top package
Have sent 6 emails and reported them on Hello Peter twice which I have told them.
VODACOM has literally taken *****ulent action and yet they still don't care enough and are such a huge monopoly that they just ignore their customers despite any clarion call about how much their clients matter.
As a point of information have been a VODACOM customer for 25 years, with a top package