Vodacom is thieving from my account!!!!

<p>I am beyond frustrated with the pathetic service levels received from Vodacom and this is the last straw. I have been trying to unlock my account from 8:30 last night and it is now 4:30 in the morning!!!!</p> <p>I have made multiple data purchases through their app over the last month and apparently according to their consultants none of it actually reflected on my account. How is this possible, after each purchase I received the same message. Your requested purchase was successfully processed but we are unable to send you and invoice. If it was successful then why the hell is Vodacom charging me out of bundle rates!!!!!!! My bill has run up to R3700 thanks to your incompetence!!!!!!!</p> <p>In total I have made 23 calls to Vodacom for them to help me but instead of trying to assist me their consultants drop the call on me or put me on hold for hours and are down right rude and arrogant instead of helpful. I am being transferred from one department to the next and am absolutely frustrated with the ****ing pathetic level of service I have received from Vodacom. Their managers are apparently never ****ing available to attend to any calls and their consultants are way to use less to sort anything out.</p> <p>I want a full investigation into why my data purchases did not reflect as I am not prepared to pay Vodacom ****ing R4000 for their incompetence as a service provider. <br />I also want my account cancelled and refuse to pay any cancellation charges because Vodacom locked my line 3 times this month and I had to wait over 24 hours each time to have he lock removed. What the **** is going on Vodacom!!!!</p> <p>And what's worse is that no matter how many times I have asked for a manager or someone to call me and help me out you pathetic idiots do not even bother to help.<br />Vodacom is thieving people!!!!</p> <p>I want a manager to call me and attend to this mysterious data disappearance as well as cancel this stupid ****ing contract with Vodacom. I've been with you guys for many many years but the service I have received in the past year is worth cancelling my account over and make me want to never have to deal with you guys ever again in future.</p> <p>Please can somebody at least TRY to help!!!!</p>