1 reviews | Active since Dec 2011
VODACOM IS THIEVING CUSTOMERS
My contract with Vodacom ended Mid August 2018. I went in store to cancel said contract in July 2018. The store was the Rivonia Store. The instore consultants were great and called the call centre to cancel. The lady on the line was rude and obnoxious- never the less she assured me it would end mid August. However come end August Vodacom debited me a full R503.38 The other thing I must mention is that the contract used to be R299.99 It suddenly went up because they felt like it. My contract ended. I want a refund and never want to deal with Vodacom again.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, the query has now been resolved.
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, the query has now been resolved.
Regards
Consumer Website Team(SA)