1 reviews | Active since Aug 2018
Vodacom is ******* and lies and cant demiver
Vodacom has lost the plot they a bunch of *******
I have had a contract with them for 10 years and keep on steeling money from me,
I have updraded my phone and was promised a 10 Gig a month plus 800 calls a month the sales person in the store **** and only gave me 10 gig for one month
I spent 1:30 minutes on the phone last week with the retentions department the send me messages and promised me this will be resolved
I still have not recieved the gig and now the lady at the call centre tells me again that my contract is only for two gigs,incaple staff and ******* that dont deliver
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, the query has now been resolved.
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, the query has now been resolved.
Regards
Consumer Website Team(SA)