VODACOM IS *******!!!!

First of all, I gave a VODACOM a date for the debit order to go off every month and VODACOM take the money on wrong date, so I went to VODACOM SHOP HEIDELBERG MALL GAUTENG and pay the money in and the lady payed it in the wrong account, I have struggled for more than a month for the call center, customer service, account department you name it to fix their mistake and have e mailed my proof of payment with my (the real) account nr. then they have told me they haven't received anything. today 23 May 2018 the excuse is I must go back to the shop and that people must fix it. VODACOM IS ******* they ***** peoples money and don't want to fix the problem and then this Margret lady at the accounts department wants me to pay that money again. ARE YOU CRAZY!!!