QV
Quintilla V

1 reviews | Active since Aug 2020

19 Mar 2021, 19:06

Vodacom is *****’s

How is it possible that I am able to use 7.8GB of data between 22:30 to 22:58 without being on my phone because we had guests. I received 3 sms’s at 22:48 that my data went from 4.29GB to 266MB at once, again emphasising that fact that I only received the sms’s without being on my phone. According to Vodacom it was Amazoncloud (I do not have any Amazoncloud what so ever any where) and Telegram ( which was offloaded from my phone because I do not use it at all - have photos to proof it)? This is ****************! Vodacom is *******!

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2021, 12:05
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team