QV
Quintilla V
1 reviews | Active since Aug 2020
19 Mar 2021, 19:06
Vodacom is *****’s
How is it possible that I am able to use 7.8GB of data between 22:30 to 22:58 without being on my phone because we had guests. I received 3 sms’s at 22:48 that my data went from 4.29GB to 266MB at once, again emphasising that fact that I only received the sms’s without being on my phone. According to Vodacom it was Amazoncloud (I do not have any Amazoncloud what so ever any where) and Telegram ( which was offloaded from my phone because I do not use it at all - have photos to proof it)? This is ****************! Vodacom is *******!
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Replies (1)Vodacom's replyOfficial
20 Mar 2021, 12:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Mar 2021, 12:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
