VODACOM IS THEE WORST.....NO SERVICE AND BREACH OF CONTRACT

I’ve had a terrible experience with Vodacom’s customer service. My router connection was faulty/blocked, and despite multiple reports, they failed to fix the issue. They also refused to take responsibility, stating it was a Nokia router and admitting that router was faulty and they had received other similar complaints but still refused to help. They constantly passing the blame to Nokia without offering any real solutions. On top of that, Vodacom breached my contract multiple times, not communicating changes and after multiple request for them to cancel the contract as it is now end of term. They confirming that it would be canceled, but never following through. I have wrriten confirmation but they now refuse to cancel and want me to continue paying for a useless router . Their lack of accountability and failure to honor their commitments is unacceptable. I would strongly advise against using Vodacom, as their customer service is unhelpful, and they don't respect their contractual obligations. If you see Vodacom just run for the hills!!!