Vodacom is the worst service provider ther is.

Bad service from Vodacom. When the lockdown period started i still tried to pay my contract even though we had salary cuts. I called the call center to make an arrangement of R500 which I have been paying. however my line was blcoked because one of the payment was paid late according the one the consultants. I have bought data and oirtimf which I could never use. No one communicated anything to me. i have been a loyal customer to vodacom but when you struggle as a customer they dont care. all they care about id the bottom line. i have been trying to get the line reconnected since im using it for work but the agents tell me i need to pay the money in full for that to happen. Another agent told me she will convert it to prepaid because i cannot use the monthly data and airtime they load on the line wjilst im in arrears. the call center agents are rude and cannot communicate properly with cliet, they lack listening skills and all they want to do is get ris of you. all they can tell is that its the system and they cant do anything about it.