Vodacom is the worst service provider imaginable
<p>On 26 October 2016 I visited the Vodacom shop at Village Mall Hartbee****rtdam to cancel a contract. I was bluntly told that it could not be done at the shop but that I had to dial ********** .</p> <p>I dialed the number today(31/10/16) and was answered once after I held on for at least an hour. The person who answered wanted information that one would not normally have at hand which meant that I had to hang up in order to get the required information. I THEN CALLED AGAIN AND HAD TO HOLD ON FOR AT LEAST TWO HOURS WITHOUT ANYBODY ANSWERING UNTILL I GAVE UP. iT IS CLEAR THAT VODACOM IS MAKING IT AS DIFFICULT AS POSSIBLE FOR THEIR CLIENTS TO TERMINATE CONTRACTS WITH THEM.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
