1 reviews | Active since Oct 2011
VODACOM IS THE WORST SERVICE PROVIDER EVER AND BRACE YOURSELF THE WORST WORST IS YET TO COME!!!!!!!!!!!!!!
<p>ITS BEEN 5 MONTHS OF A STRUGGLE WITH VODACOM AND THE MATTER IS STILL PENDING.I WENT AS FAR AS SENDING EMAILS TO THE CEO AS WELL BUT I HAVENT RECEIVED ANY RESPONSE .IM STILL WAITING FOR THE ISSUE TO BE RESOLVED.IVE BEEN A VERY LOYAL CUSTOMER TO VODACOM FOR MANY YEARS AND THIS IS HOW THEY REPAY ME. I TOOK OUT A CONTRACT IN SEPTEMBER 2016 AND VODACOMS STAFF CAPTURED IT INCORRECTLY RESULTING IN THE PAYMENT BEING MORE THAN WHAT IT WAS SUPPOSED TO BE.THE OTHER 2 LINES THAT I HAD WERE ALSO BLOCKED BEACUSE OF THEIR OWN INCOMPETENCE.IM FED UP NOW BECAUSE EVEN THE CEO'S OFFICE COULDN'T BE BOTHERED .I WILL NEVER EVER RECOMMEND VODACOM TO ANYONE !!!!!!IF YOU KNOW WHATS GOOD FOR YOU THEN YOU WILL NEVER ENTER ANY CONTRACT OR AGREEMENT WITH VODACOM.STAY FAR AWAY FROM VODACOM.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
