1 reviews | Active since Oct 2015
Vodacom is the worst service provider Ever!!!
Vodacom is the worst service provider ever!!! They ***** your money!!! In the first place you cannot get through on any number to SPEAK to a person. You keep getting their Bot - Tobi, which they are very proud of. How ridiculous!! They bill whatever they want to and you just have to pay it. Not even the people in their accounts department can explain what is going on on the account!! (But they want you to communicate with a bot!) No managers available, no one phones back and you don't have a phone service until they get paid the unexplainable amount that they want - not even reflected on any invoice. Their personnel is *********** to say the least. Vodacom, I'm done with you after 27 years I've had enough!!! Pls cancel ALL my contracts with immediate effect!!! I'll move to Cell C - they are much better.
Since your "accounts department" - that cannot help with accounts - contacted me, I contacted them twice... still they cannot assist me.
The last person I spoke to - Quindile, or something like that - told me (just before she disconnected the call): "We work with MOOONEY, WE WANT MOOONEY... I CANNOT TELL YOU WHAT IT IS FOR. Customer care must do that" Well, for the past 4 days customer care cannot explaine that either.
Her arrogance was astonishing !! For the past 4 days no-one at Vodacom can tell me what I am being billed for!!! They just want MOOONEY!!
The last person at customer care - MR Christian (also MR arrogant) - Does not know anything either, couldn't make out what is going on on my account. I requested to speak to a manager... well it is 4 days later and the manager still has not called back. I still do not have a phone and I am loosing business!!
I will just sue Vodacom for loss of income. But like their Customer care, they don't care!!
Since your "accounts department" - that cannot help with accounts - contacted me, I contacted them twice... still they cannot assist me.
The last person I spoke to - Quindile, or something like that - told me (just before she disconnected the call): "We work with MOOONEY, WE WANT MOOONEY... I CANNOT TELL YOU WHAT IT IS FOR. Customer care must do that" Well, for the past 4 days customer care cannot explaine that either.
Her arrogance was astonishing !! For the past 4 days no-one at Vodacom can tell me what I am being billed for!!! They just want MOOONEY!!
The last person at customer care - MR Christian (also MR arrogant) - Does not know anything either, couldn't make out what is going on on my account. I requested to speak to a manager... well it is 4 days later and the manager still has not called back. I still do not have a phone and I am loosing business!!
I will just sue Vodacom for loss of income. But like their Customer care, they don't care!!