TT
Theuns T

1 reviews | Active since Sept 2012

12 Mar 2024, 15:40

Vodacom is the worst service provider.

Ok 4 message now and a Facebook review and still no feedback or assistance from Vodacom. We have major Fibre issues I have sent speed tests and emails on numerous occasions and Vodacom just turns a blind eye. I will be sending bad reviews on this platform till I get assistance.

0
Replies (2)
Vodacom
Vodacom's reply13 Mar 2024, 07:26
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

TT
Theuns T's update14 Mar 2024, 13:05
Reviewer Update
Standard replies seems to be the norm at vodacom re sent mails and still nothing. Here goes the next bad review till I get what I need and pay for.