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Theuns T
1 reviews | Active since Sept 2012
12 Mar 2024, 15:40
Vodacom is the worst service provider.
Ok 4 message now and a Facebook review and still no feedback or assistance from Vodacom. We have major Fibre issues I have sent speed tests and emails on numerous occasions and Vodacom just turns a blind eye. I will be sending bad reviews on this platform till I get assistance.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
13 Mar 2024, 07:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Mar 2024, 07:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
TT
Theuns T's updateReviewer Update
14 Mar 2024, 13:05Standard replies seems to be the norm at vodacom re sent mails and still nothing. Here goes the next bad review till I get what I need and pay for.
TT
Theuns T's update14 Mar 2024, 13:05
Reviewer Update
Standard replies seems to be the norm at vodacom re sent mails and still nothing. Here goes the next bad review till I get what I need and pay for.
