GB
Germaine B
1 reviews | Active since Jul 2020
04 Oct 2021, 10:12
Vodacom is the worst service provider
Vodacom sold my number to another person, just because they assumed that my number was dormant for 3 months, even though I was on a month to month pay as you go basis, and I received and made calls on that number. According to them my number was dormant and therefore the number went back into the system and was sold to someone else. I think this is absolute ******* and very troublesome.
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Replies (1)Vodacom's replyOfficial
04 Oct 2021, 10:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Oct 2021, 10:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
