GB
Germaine B

1 reviews | Active since Jul 2020

04 Oct 2021, 10:12

Vodacom is the worst service provider

Vodacom sold my number to another person, just because they assumed that my number was dormant for 3 months, even though I was on a month to month pay as you go basis, and I received and made calls on that number. According to them my number was dormant and therefore the number went back into the system and was sold to someone else. I think this is absolute ******* and very troublesome.

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Replies (1)
Vodacom
Vodacom's reply04 Oct 2021, 10:26
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team