MM
Mapeu M
1 reviews | Active since Mar 2012
26 Oct 2021, 09:53
Vodacom is the worst service provider
I have logged numerous calls to Vodacom. Every single time my internet is down. I cannot work and I am paying over R600. For what exactly? I asked numerous consultants to tell Vumatel to come and fix their nonsense fibre but they don't want to. Must I log a call every single day? For how freaking long? Cancel my fibre and refund me my monthly subscription for this month. I refuse to be abused like this.
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Replies (1)Vodacom's replyOfficial
26 Oct 2021, 10:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Oct 2021, 10:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
