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Mapeu M

1 reviews | Active since Mar 2012

26 Oct 2021, 09:53

Vodacom is the worst service provider

I have logged numerous calls to Vodacom. Every single time my internet is down. I cannot work and I am paying over R600. For what exactly? I asked numerous consultants to tell Vumatel to come and fix their nonsense fibre but they don't want to. Must I log a call every single day? For how freaking long? Cancel my fibre and refund me my monthly subscription for this month. I refuse to be abused like this.

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Replies (1)
Vodacom
Vodacom's reply26 Oct 2021, 10:42
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team