Vodacom is the worst Service Provider

Hi, I moved my daughters apartment in November and requested the fibre line to be moved. It was finally moved in January and never worked since then. We have logged several calls and always get an excuse e.g. its a Frog Foot problem, its a modem problem and most recently its a activation problem. The latest service request number is SR***.

Vodacom is happoily charging me for the service that is not working.

I would like a Vodacom manager to contact me on ********** to urgently fix this problem and refund the monies I've paid to date.

Regards, Siva.