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dhesigan N

1 reviews | Active since Jun 2012

06 Jul 2015, 08:58

Vodacom is the Worst Service Provider!

After lodging a complaint for my contract that was meant to be cancelled on the 1st July I thought that the problem would be resolved especially since Vodacom confirmed that they would. Its been almost a week now and no one has even bothered to call me!!!<br> <br> \ I requested telephonically for my contract to be cancelled. This was never done and now I am going to be billed for another month for something that I did not want in the first place.<br> <br> I called this morning and spoke to Bryan Bhebhe and I was promised that he would get back to me before 11am. Bryan did not call me and it feels like Vodacom Over Promises and Under Delivers.<br> <br> I am really disappointed with the service from Vodacom"<br> <br> Please can someone cancel my contract as requested!!"""

0
Replies (1)
Vodacom
Vodacom's reply28 Jul 2015, 09:12
Official
Hello dhesigann,

Thank you for contacting Vodacom.

Our records reflect that this matter has been resolved.

We apologise for the delay and for any inconvenience caused.

Regards
Moddy K