JT
Justin T

1 reviews | Active since Dec 2016

18 Dec 2016, 09:06

Vodacom is the worst service provider.

<p>I have had endless problems with vodacom. The service has been shocking, they have answered my calls and simply left the phone off the hook, when i do get through to somebody they are rude and unwilling to help. Their products do not work and they blatantly ***** from their customers. On a number of occasions, now with increasing frequency my data and airtime has been taken for no reason and they refuse to do anything about it. If you are thinking of switching to vodacom rather throw your phone away and go back to mailing letters. </p>

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Replies (1)
Vodacom
Vodacom's reply18 Dec 2016, 10:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team