JD
Jurgen D
1 reviews | Active since Nov 2020
15 Dec 2020, 09:20
Vodacom is the worst service
The worst ever service. They cant fix anything relating to their own faults.
all that vodacom wants is money. I have called them so many times explaining wat is the problem, but they are so useless when getting back to you.
Their cancellation team did not do their work correctly so now they still bill me for something they needed to cancel.
please vodacom sort this out and unlock my up to date Phone and data contracts, I need it for my work.
Helpful (0)
Replies (4)0
Replies (4)Vodacom's replyOfficial
15 Dec 2020, 10:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2020, 10:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JD
Jurgen D's updateReviewer Update
15 Dec 2020, 11:12They will never call me I'm very unhappy with vodacom...
JD
Jurgen D's update15 Dec 2020, 11:12
Reviewer Update
They will never call me I'm very unhappy with vodacom...
JD
Jurgen D's updateReviewer Update
15 Dec 2020, 11:41But can you please unlock my personal phone and data that is payed up to date
JD
Jurgen D's update15 Dec 2020, 11:41
Reviewer Update
But can you please unlock my personal phone and data that is payed up to date
JD
Jurgen D's updateReviewer Update
15 Dec 2020, 11:45If anyone at your at your cancellation team told me that the LTE needs a 30 day notice also then I would have done it first thing otherwise I wouldn't go on like this
JD
Jurgen D's update15 Dec 2020, 11:45
Reviewer Update
If anyone at your at your cancellation team told me that the LTE needs a 30 day notice also then I would have done it first thing otherwise I wouldn't go on like this
