VODACOM IS THE WORST NETWORK PROVIDER

Account number: I***-8

Good Day

We took out Samsung contracts at the Vangate Mall branch was helped by Abdullah, for our sons a double deal a couple of years back, upgraded to Iphone 6, also a double deal, and upgraded again to Samsung A32. After all the upgrades we realise on the invoice we are still paying for the very first contract package that was taken out including insurance. The sim card for the first contract is n longer being used by my sons as they received new sim cards every time an upgrade was done, I went to the store today 03/07/2022 only to realise Abdullah no longer work for Vodacom, was told by another consultant we must cancel as the contracts is due for cancellation. My question to her was if she can give us sim cards at least for the 2 numbers so my sons can make use of the airtime that was allocated to the numbers, and she said we must pay R64. Vodacom is a ****, and their word should never be trusted, Imagine still paying insurance for phones no longer in use after 2 upgrades.