DJ
Diana J
1 reviews | Active since May 2020
15 Oct 2021, 11:51
Vodacom is the worst network provider.
Vodacom is the worst network provider. They provided me with a faulty device. The device is currently still under warranty but they are refusing to replace the device. The are adding services to my account which I did not subscribe to. I have no network coverage in the area where I live. They send incorrect statements. They are not willing to assist.
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Vodacom's replyOfficial
15 Oct 2021, 14:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Oct 2021, 14:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team