Vodacom is the worst network and worst service provider

never ever confirm any business contract with vodacom over the phone.

I got a call that I am due for upgrade and due to corona they care about us so will assist over the phone. Sounds good right. Be careful ..

I spoke to the consultant and confirmed everything. Unlimited package red premium vip package. Its on special at 999. I confirmed everything and we calculated the monthly fee together. Every cent. So its recorded.

2 days later I get a message i am migrated to a 500 minute package. What the f##$ I called them they said they will escalate it. A manager will call me. Nothing happened for 4 days. I get a message that I have 90 minutes left on my package. I call vodacom again. They said they will resolve it. Nothing again .

Now my minutes are over. I called and told them I will now be charged out of bundle rates and this is not on. I want it resolved now. They said it will be done. That was yesterday. Nothing has been done.

I told them all conversations are recorded. I run a business and need my phone so they must stick to the contract they offered and honor it. Refund my money from yesterday onwards as I will not pay out of bundle rates or i should bill vodacom for loss on sales

Don't ever use vodacom. I think its time for me to migrate. Spent my whole life with vodacom only to be treated like ****.