Vodacom is the worst network and i regret having a contract at them for so long!!

Vodacom is the worst and most **** provider i regret being a customer at them for so long!!!I wrote a complain about my account last week regarding the money i apparently ow them they reply with a message to say that one of there team members will contact you i have received one call but was busy at work and could not answer the phone,now they email me again regarding the money and say i need to make an immediate payment to avoid disconnection of all services!!! No one can help you when you phone them and i do have proof that the money was deducted from my account. They are quick to take your money but when you want or need service they are ****!!!!