Vodacom is the worst mobile/3G service provider in the world.

I don't even know where to begin from. I got a 3 G from Vodacom about 2 years ago, before lockdown last year my I took my 3G in for repairs so unfortunately I was unable to collect it for at least 3 months, when I finally got it wasn't working properly due to the network coverage in my estate so I only used it when I was out of my estate so I was essentially paying for a service that I was not using, essentially my 3G number got blocked by Vodacom, when I went to one of their stores I was told that there was nothing that they could do, so I had to phone customer care to have it reactivated which I did the problem is I couldn't get through because I needed to put in my cell for authentication, I left things at that because my contract was expiring, when it finally ended I send an email for my contract to be cancelled because as I said I really couldn't get through because my number had been blocked. Fast track to 5 months later, I was finally able to speak to someone and I was told that they can only cancel once you speak to a consultant, I have a reference number which I must still follow up on within 48 hours to confirm my cancellation. This is a worst level of service that I have ever come across, I would not recommend anyone to use this service provider, hell I wouldn't wish it on my worst enemy because it has been costly, service consultants are highly *********** and overall this has been the worst experience that I have ever experienced with a cell phone provider. Its unfortunately that we do not have a -5 on this rating. The WORST mobile Service Provider in the world hands down.