Vodacom is the worst I’ve ever had to deal with. Stick to cellphone, you’re terrible at Wi-Fi

Again I am here because of the same company. If I could I would give you -0 stars. My internet has been cut off for over 2 months however the bill keeps accumulating, I have not signed up for a contract therefore I don’t understand why I am still being charged. Spoke to this lady over the phone, she did not ask me for any of my information she kept insisting on giving me general information and I kept telling her to open my account and give me information based on my account. I will take you guys to the ombudsman because this is affecting my credit score. How does an account of R449 move to R2800 when you’re not even on a contract and the services are cut off