ML
Michael L
1 reviews | Active since Jan 2010
08 Aug 2024, 23:18
Vodacom is the worst ISP
I cancelled Vodacom as my ISP and gave July as notice. They cut me off on the 1st Aug, but I have been fighting for them to release the line (with Vuma) so I can move to my new ISP. They gave Vuma the date of the 12th Aug as the release date - ie I have been without internet for 8 days and my new ISP cannot connect me as they will not release the line.
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Vodacom's replyOfficial
09 Aug 2024, 08:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Aug 2024, 08:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,