AR
Acacios R
1 reviews | Active since Nov 2021
22 Nov 2021, 15:04
Vodacom is the worst fibre provider
Vodacom is the worst fibre provider in the world. 4 weeks ago we reported that our fibre was down, after 45 calls of trying to find an update to get it resolved and 2 weeks of waiting for a technician to come fix it, it was fixed. But just after a week of him fixing it the fibre is down again and they keep lying saying it’s an area outage but my neighbor that lives in the next street hasn’t had an outage in a few months.
This means I only had fibre for 1 week in the space of a month. Paying close to a thousand rands for 1 week of fibre?? If this is what it means to have vodacom as a provider I’d rather move to Vuma tel or something.
PATHETIC SERVICE FROM VODACOM
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
22 Nov 2021, 15:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Nov 2021, 15:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
