1 reviews | Active since Dec 2022
Vodacom is the worst
2nd time that Vodacom operated in a ********** manner. First they upgraded a contract without consent. Now they charged me almost R200 more for changes they called me up to offer me and kept assuring me it won't cost me more and it is not a new contract. It has been weeks and still no response to emails to vodacom customer service or any resolution. They are the worst!!
Don't answer calls from their sales team and don't take out contracts. You are goi g to regret it.
My daughter looses data even though her mobile data is turned off and she is connected to our home wifi...how on earth can that be?
Data is not supposed to expire, but with Vodacom it dors. On my tablet what I don't use disappears after 2 months even though you paid for it.
I received migration quotes… no idea what that is for because I didn’t ask to be migrated. I asked for them to honour what they said. I was told the sms’s I dont use will swopped out for data. It will not cost me more. Then came the bill and I was charged almost R200 more. It is now a month later and stil no resolution. What the heck is wrong with Vodacom??
The only time I seemd to get a meagre response is here. What happened to good old fashion customer service? Come on guys, you are *****ing from me. Not only money but my time and causing me emosional distress!! That is not on!
I received migration quotes… no idea what that is for because I didn’t ask to be migrated. I asked for them to honour what they said. I was told the sms’s I dont use will swopped out for data. It will not cost me more. Then came the bill and I was charged almost R200 more. It is now a month later and stil no resolution. What the heck is wrong with Vodacom??
The only time I seemd to get a meagre response is here. What happened to good old fashion customer service? Come on guys, you are *****ing from me. Not only money but my time and causing me emosional distress!! That is not on!