Vodacom is the worst!!!

Item: Vodacom
Rating: 1
Author: Shirley M

The worst provider. Cancelled a contract a while back and apparently the cancelation was not actioned and now owing R2 900.. called multiple times and no assistance. Their consultants are useless as they do not have any explanation. Now I have to endure harresment from attorneys calling my next of kin in order to settle the account!! Credit score is also impacted by this. DO NOT USE this service provider

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Replies (1)

Vodacom's replyOfficial

20 Nov 2022, 16:14

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply20 Nov 2022, 16:14

Official