ND
Natalie D

1 reviews | Active since Sept 2025

23 Sept 2025, 08:59

Vodacom is the worst

Once again I am disgusted with Vodacom. Second Hello Peter complaint in a weeks time. Seems like Vodacom is going down the drain, not even Hello Peter can get them to do what they should be doing. 15 September I complained on Hello Peter, received a call from Olivia from Hello Peter, follow up from Vodacom as well, where I was promised that I would have my refund in my account by Monday the latest.......Hello it is Tuesday and Vodacom is missing in action with my refund in my bank account. Is it now you job to be ******* seeing that no one has the ability in Vodacom to do their Job. I am not even wasting my time to call Vodacom seeing that the last person I spoke to, that was supposedly paying back my money into my account, gave me the wrong number to reach him in case he can't do his job. Number out of service, how convenient is that. Vodacom, if I have to I WILL TAKE THIS FURTHER AND HELLO PETER WILL NOT BE ABLE TO HELP YOU, BECAUSE I AM FEDUP!!!!!

0
Replies (2)
Vodacom
Vodacom's reply23 Sept 2025, 12:19
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team

ND
Natalie D's update25 Sept 2025, 10:41
Reviewer Update
And still no feedback, still no one contacting me. Can Olivia from Hello Peter please call me