EG
Evert G
1 reviews | Active since Aug 2020
01 Dec 2020, 18:21
Vodacom is the worst ever!!!!!
After 2 year of fighting Vodacom to pay back my money that they confirmed will not be deducted from my account, but was deducted!
Vodacom confirm that the amount has been credited... THEY CREDITED A STRANGERS ACCOUNT WITH MONEY!!!!!
The consultant was argumentative instead of using logical sense that the: - Account number was different - Account name holder was different - My confirmed debit amount was different.
Vodacom, you are: - useless! - pathetic! - inadequate! - illogic!
Your service is truly and definitely horrible!!
I urge anybody that needs to decide which service provider to use - NEVER CHOOSE VODACOM!!!!
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Replies (1)Vodacom's replyOfficial
02 Dec 2020, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
