EA
Ebrahim A

1 reviews | Active since Oct 2017

16 Nov 2017, 13:01

Vodacom is the worst ever

Yet again when I received my bill this month shocker was 343.00 and I signed contractbfor 289 qhen I call the call centre I get told go to the atore when go to store get told go call centre ...at my wits end I get billed again for conection fee after paying it when the incorrect number was activated and still incorrect fee paid and no1 wants to solve it

0
Replies (5)
Vodacom
Vodacom's reply16 Nov 2017, 13:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Nov 2017, 14:11
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Your query has been addressed and assigned to the relevant supporting team.

Warm regards,

SS

EA
Ebrahim A's update20 Nov 2017, 07:59
Reviewer Update
Pls cal me on ********** 12
EA
Ebrahim A's update22 Nov 2017, 07:51
Reviewer Update
Still no contact
EA
Ebrahim A's update27 Nov 2017, 08:20
Reviewer Update
Still no contact need to sought this out