AK
Andre K

1 reviews | Active since Oct 2019

16 Feb 2023, 19:11

Vodacom is the worst deceiving network imaginable!

After a previous complaint , vodacom did respond, however nothing was fixed. Outside of loadshedding hours and once again no internet connectivity. Its as if vodacom activates a throttle setting on your sim and wait untill you stop complaining or when you say its better, then they switch it off and you sit in the exact same boat again! Nothing gets fixed!! I have 4G 3 bars but try to connect to internet and it says no connection, the f is that possible?????! Would attatch screenshots if i could to prove this.

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Replies (1)
Vodacom
Vodacom's reply17 Feb 2023, 08:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team