KM
Kamogelo M
1 reviews | Active since Sept 2026
14 Sept 2026, 17:02
VODACOM IS THE WORST
I am a woman in business and thought to myself let me buy some of vodacom products/contract since I've been using vodacom since i can own a cell phone, one thing a can tell you vodacom doesn't value Black customers, the disrespect that comes from their customer service, account cancellation and worse even their vodacom shops .it is sad IA073293 Is my account number. Two of their consultants hanged up on me today. The last one dropped the call at around 3:52 Today Recordings are available for everyone to hear...so much arrogance
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Replies (3)
Vodacom's replyOfficial
15 Sept 2026, 08:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2026, 08:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KM
Kamogelo M's updateReviewer Update
16 Sept 2026, 15:23At Vodacom the issue is not what you are portraying right now, your problem is the lies that one of your consultants told me when selling me your product. He gave me wrong information that's no 1
and No 2 is your customer service refusing to avail the contractual recording to prove that i was misled by your consultant.
lastly, I don't mind paying for any airtime advance or data contract, the only problem I have is VODACOM misleading customer and celling them lies. And on top of that you expect me to pay for the early contract cancellation fee.
and No 2 is your customer service refusing to avail the contractual recording to prove that i was misled by your consultant.
lastly, I don't mind paying for any airtime advance or data contract, the only problem I have is VODACOM misleading customer and celling them lies. And on top of that you expect me to pay for the early contract cancellation fee.
KM
Kamogelo M's update16 Sept 2026, 15:23
Reviewer Update
At Vodacom the issue is not what you are portraying right now, your problem is the lies that one of your consultants told me when selling me your product. He gave me wrong information that's no 1
and No 2 is your customer service refusing to avail the contractual recording to prove that i was misled by your consultant.
lastly, I don't mind paying for any airtime advance or data contract, the only problem I have is VODACOM misleading customer and celling them lies. And on top of that you expect me to pay for the early contract cancellation fee.
and No 2 is your customer service refusing to avail the contractual recording to prove that i was misled by your consultant.
lastly, I don't mind paying for any airtime advance or data contract, the only problem I have is VODACOM misleading customer and celling them lies. And on top of that you expect me to pay for the early contract cancellation fee.
KM
Kamogelo M's updateReviewer Update
16 Sept 2026, 15:24Don't act as if like this matter was resolved...because is not...and you are just trying to reap your customers off.
KM
Kamogelo M's update16 Sept 2026, 15:24
Reviewer Update
Don't act as if like this matter was resolved...because is not...and you are just trying to reap your customers off.