LK
Louis K
1 reviews | Active since Nov 2017
26 Sept 2023, 09:15
Vodacom is the worst.
I wanted to give them minus 10 stars, but alas I can only go as low as 1 star. I have been trying to log a call about a data network problem for the better part of two hours on their useless call centre number. I hate TOBI and I hope they kill Tobi off in the near future. I can't believe they can get thousands of people to harass you with new contracts, but they can't appoint a breathing human being to answer a telephone call. Vodacom has lost the plot.
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Replies (2)
Vodacom's replyOfficial
26 Sept 2023, 10:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Sept 2023, 10:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
LK
Louis K's updateReviewer Update
26 Sept 2023, 10:58Someone from Vodacom left such an unclear message, they should not have made the effort. Even with my speaker on and on top volume, nobody could hear what the person said. Once again. Thanks for nothing.
LK
Louis K's update26 Sept 2023, 10:58
Reviewer Update
Someone from Vodacom left such an unclear message, they should not have made the effort. Even with my speaker on and on top volume, nobody could hear what the person said. Once again. Thanks for nothing.