Vodacom is the worst company when it comes to client satisfaction and service

Ive been waiting for over a month and a half now to relocate my fibre service from vodacom. Absolutely no one has contacted me once to let me know what is going on.They deducted money from me on the 27th of march even though ive not been using the service. I now cancelled my service with them and still no one has contacted me to ask me why im cancelling my service or to confirm cancellation. They absolutely do not care about their clients. Now they expect me to give a months notice for cancelling and deduct money at the end of april again. I think your service is the worst of all companies