VODACOM IS THE WORST COMPANY TO DEAL WITH!!!

On *** I was telephonically given an upgrade on my contract. The old contract had a bonus 10 gig data bundle at R42 on and I was not told that the new contract would not have the same. On 1 March 2023 I realized that the bonus 10gigs is not added on and I called in and I spoke to an agent who took it upon himself to ads on 30 gigs for + R500 I was horrified and I could not reach the same agent. I called in again and spoke to Siyanda and she referred the query to her Manager Lindiwe Maseko who assisted immediately by calling the sales department and canceling the 30 gigs and adding on a continued 10gig bonus data goingbforward into my new contract. The reference number given to me by her is ***. I called in again on the 1 April 2023 because the 10gig bonus data was not implemented and a day after it was implemented. This month I received a billing advising that I need to pay R568.62 for a 30 gig on *** that I didn't request nor received. I called I to speak to Lindiwe Maseko but I was told that she resigned and nobody else can assist me with my query. I was kept on the call for + 30mins and Zaytoon from Vodacom could not locate or see what was happening on my account. PLEASE ASSIST URGENTLY TO AMEND THE BILLING AND ALLOCATE MY 10 GIG BONUS ON THE NEW CONTRACT GOING FORWARD