JS
Jeandre S

1 reviews | Active since Mar 2025

19 Mar 2025, 14:56

Vodacom is the worst company that I never want to do business with again.

Vodacom renewed my wife's contract without her knowledge and they are changing her more monthly. We tried to sort this out with Vodacom and they constantly transferred us to different departments that didn't help.

We eventually decided to cancel this uncontested conted and pay the cancelation fee just to make sure we never have to talk to another Vodacom customer service person again.

I suggest everyone to go to any other network provider.

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2025, 07:48
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team