jD
jam D
1 reviews | Active since Nov 2019
18 Sept 2022, 14:11
Vodacom is the worst company in the world
Regardless how desperate you are for a phone, never take a contract phone with Vodacom. I wanted to settle my account and they said I have to pay for 18 months worth of data (about 4000 Rands) but I will not be getting the data , Its the price of cancellation they said, I have no problem paying for the phone, because it's with me, but why do I have to pay for data I will not be using? How is this legal? To downgrade my contract I had to pay 1000 Rands , and it's free with Telekom. How is this legal? This is ******ion nothing else, no wonder they keep on making huge profits they are *****ing from people
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Replies (2)Vodacom's replyOfficial
18 Sept 2022, 16:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Sept 2022, 16:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
jD
jam D's updateReviewer Update
19 Sept 2022, 12:20You are ripping people off! how can I be expected to pay 1000 rands to downgrade a contract?
jD
jam D's update19 Sept 2022, 12:20
Reviewer Update
You are ripping people off! how can I be expected to pay 1000 rands to downgrade a contract?
