1 reviews | Active since Oct 2014
Vodacom is the Worst Cellphone Service Provider
<p>I already publised Vodacom on Hellopeter on the 17/03/2017. I received an email on the 20/03/2017 requesting further informaion regarding my complaint which I sent immediately. I had to constantly email to follow up on when the contract in question will be canceled and the debit orders that have gone off my account refunded.</p> <p> </p> <p>I received an email stating the the sales is busy reversing the contact and attending to the reund which to date I am still awaitng. I was also told that a sales team member will call me which has not happened to date.</p> <p> </p> <p>The contract has not been canceled and I am still being debited and there was no refund that was paid to me.</p> <p> </p> <p>Vodacom is by far the worst cellphone service provider and when my official contract with them ends, I will definetley not be renewing this contract</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
The Sales Team is attending to the matter. I apologise for the delay in this regard. I have requested that the management team contact you to resolve this matter.
Kind regards
RJ
Vodacom Consumer Website Team
Dear Client
The Sales Team is attending to the matter. I apologise for the delay in this regard. I have requested that the management team contact you to resolve this matter.
Kind regards
RJ
Vodacom Consumer Website Team
Dear Client
The Sales Team confirmed that the contract was cancelled and the credits were created. It takes anything between 7-14 days to be approved.
Once again, we would like to apologise for the delay and all the inconvenience caused.
Kind regards
RJ
Vodacom Consumer Website Team
Dear Client
The Sales Team confirmed that the contract was cancelled and the credits were created. It takes anything between 7-14 days to be approved.
Once again, we would like to apologise for the delay and all the inconvenience caused.
Kind regards
RJ
Vodacom Consumer Website Team
