MB
Marius B
1 reviews | Active since Jan 2019
03 May 2019, 07:04
VODACOM IS THE WORST CELLPHONE COMPANY
IF I COULD GIVE NO STARS TO THIS COMPANY I WOULD HAVE. VODACOM IS A BULLSH*** COMPANY. iI RECENTLY PAID ALL MY CONTRACTS IN FULL AND CANCELLED. THIS MORNING THEY STIL TOOK MONEY FROM MY BANK WITH DEBIT ORDER. I PHONED AND THEY TOLD ME IT COULD BE SOLVED IN THREE DAYS. I AM NOT WAITING THREE DAYS FOR THEM TO SORT OUT THEIR MESS. BECAUSE OF VODACOM I HAD TO PAY A BIG PENALTY FEE. I AM TAKIONG FURTHER STEPS AGAINST THIS COMPANY. THEY ARE UNPROFESSIONAL AND TAKING PEOPLES MONEY. IF YOU SEE THIS VODACOM FEEL FREE TO CALL ME AT ********** 038. IF THIS IS NOT SORTED OUT BY TODAY, FURTHER STEPS IS GOING TO BE TAKEN
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Replies (2)
Vodacom's replyOfficial
03 May 2019, 09:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Tea
Vodacom's reply03 May 2019, 09:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Tea
Vodacom's replyOfficial
08 May 2019, 13:47Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.
Regards
Vodacom Consumer Website Team
Vodacom's reply08 May 2019, 13:47
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.
Regards
Vodacom Consumer Website Team