EB
Esmeralda B

1 reviews | Active since Aug 2012

27 Aug 2024, 12:24

Vodacom is the worst.

I stupidly took out a Vodacom contract because I needed a device, my original payment was R395 but it would increase each month despite the fact that I never used all the data or airtime. It eventually became R500 and I refused to pay it. Eventually they sent me a bill for the balance of what I owed and I paid it. But Vodacom is still showing up on my credit profile as "missed payments" even though I have paid them. This is affecting my credit score in a negative manner.

0
Replies (1)
Vodacom
Vodacom's reply28 Aug 2024, 08:21
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team