YM
Yonwaba M
1 reviews | Active since Jun 2018
29 Sept 2019, 06:42
Vodacom is the worst!!!
I have been having the worst experience with Vodacom Network, for weeks now. I am constantly changing from 3G to LTE to 2G...none of them seem to be consistently working.
Their Twitter page doesn't even care yo respond, anymore...as long as you're pumping money through airtime and the buying of data.
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Replies (2)
Vodacom's replyOfficial
29 Sept 2019, 11:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Sept 2019, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
03 Oct 2019, 11:43Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is currently in hand with our Network Department. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Regards,Consumer Website Team
Our records indicate that your query is currently in hand with our Network Department. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Regards,Consumer Website Team
Vodacom's reply03 Oct 2019, 11:43
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is currently in hand with our Network Department. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Regards,Consumer Website Team
Our records indicate that your query is currently in hand with our Network Department. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Regards,Consumer Website Team