1 reviews | Active since Jun 2015
Vodacom is the worst and unprofessional
<p>I call in to your port help dear to find out how far my port is n my line drops by mistake I call I. For a 2nd time I get tro to the same agent n she is so rude she ask me why I drop </p> <p> The call sheet should not ask a customer that she should just help me and then I try to tell her that my network was giving me problems that why the Call dropped n she just ends the call Vodacom is very unprofessional I am cancelling my Port in request n going to a outer network Vodacom is unprofessional n have no respect for its customers I don't wanna be with a company like this tnx a lot Vodacom u just lost a customer I called Vodacom Port desk form my landline number ********** 054 I am sure that call</p> <p>Is recorded but who cares is not like Vodacom is going to do anything about it tnx a lot for showing me how bad this company is b4 I did port in to Vodacom if any other person who wants to jon Vodacom or who is with Vodacom is reading this don't jon this company they unprofessional n a bad company go to a outer network the. Vodacom go look at all Vodacoms hello Peter reports u will see no one has anything good to say about this company Vodacom should get call centre agents who r professional and who r nice n friendly to clients who r wanting to jon n port it because if u rude to a new customer then that customer is gonna not want to jon this company Vodacom needs to get customer service training I'll be posting ton all my social media and I'll be going to the newspaper because ppl need to here about this bad n rude n unprofessional agents Vodacom has </p>
Dear Customer,
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
