KX
Khakalethu X

1 reviews | Active since Jul 2014

22 Aug 2016, 12:26

Vodacom is the worst and they have pathetic call centre agents

<p>Vodacom must stop contacting me. I told you to keep my name out of your books. I do not owe you anything. You messed me up actually. I will not pay the R2000 that your rude call centre agent claims that I owe. I belive sha is one of the *********es that renew people's contracts without their consent. This needs to stop.</p> <p>Check your pathetic call centre agents and stop trying to take money from me, just stop. And I will not waste my time trying to call you when I have received confirmation that this contract was cancelled from your consultant Renzo Maart. </p>

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Replies (1)
Vodacom
Vodacom's reply23 Aug 2016, 05:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team