JS
Joslyn S

1 reviews | Active since Dec 2019

10 Nov 2020, 11:06

Vodacom is the worst

We have been without internet connection for more than week, made more than 6 phonecalls holding on for almost 30minutes everytime, being told we will be assisted soon. Airtime wasted and here we are almost n week and a half later STILL with no connection yet we are being sent multiple statements to pay for a service so horribly terrible. Vodacom was quick to have us register with them as a service provider but the after service is the worst, the agents are even worst assisting you. Definitely leaving this service provider soon! Vodacom you are the worst service provider ever!!!!!!

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Replies (1)
Vodacom
Vodacom's reply10 Nov 2020, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team